Started looking into the VPN connection error ( I had this problem and also could not set up a PPTP VPN connection. The solution above is a good one for the many issues profiles have in outlook and the search function, but this one was much different than that and just didn't make sense to me.Īfter troubleshooting for a solid 8 hours over two weeks your solution solved my issue. Here is the link to the complete Office uninstalled that I tried as well. "ExcludeHttpsAutoDiscoverDomain"=dword:00000001Īnd reinstalled Office several times did not fix it, but running the above Finally fixed it with this regedit script from Office 365 I hope this helps others that were just a frustrated as me. I find that this is definitely a bug in Outlook 2016. You should be able to use the Mail control panel tool to set this up as we have always done. Note: Having worked with Exchange and outlook for a very long time I find that this change was not intuitive and does not comply with standard processes maintained by Microsoft for a decade. You must use the Outlook setup wizard that will start when you open outlook for the first time with no profiles. Don't use the Mail(Outlook 2016) in control panel to setup the new account, it will not work.Ĥ. In Control Panel, Mail (Outlook 2016), delete all profiles and close it.ģ. Uninstall all older versions of office and reboot.Ģ. I discovered that outlook 2016 is quite grumpy and so you must follow NEW protocol.ġ. However, office365 works fine from webmail, iPhone, android, and previous versions of outlook. I get the "something went wrong message." This problem occurred on several computers with office 2016 on different networks and operating systems. Symptom: Can't setup outlook 2016 to get my office365 email. To make room in your mailbox, try the following solutions.I have been struggling with this same issue for many weeks and I found my solution. To permanently delete a message or messages, select or highlight the messages, press Shift and DEL on your keyboard. The Deleted Items folder does count against your mailbox storage quota until it is manually emptied. When deleting items from Inbox or other folders, items are sent to the Deleted Items folder by default. Below, you should see a list of the folders represented in the breakdown with the option to permanently delete all items (or those older than 3, 6, or 12 months) in these folders to free up space. To see how much mailbox storage you've used and quickly clear up space:Īt the top of the page, select Settings > View all Outlook settings.įrom the Settings > Storage page you should see a breakdown of how much space each folder in your mailbox is taking. Also, people who send you email will receive an error message that tells you your mailbox is full. If it does exceed capacity, you won't be able to send or receive any messages. If your mailbox is nearing its maximum capacity, we will begin sending you emails and in-app messages telling you your storage is almost full. "Quota Exceeded, your account is above quota limits" Administrators can reduce maximum mailbox sizes per user or globally, see: How to set Exchange Online mailbox sizes and limits in the Microsoft 365 environment for details. Outlook accounts can have up to 100GB of storage per mailbox ( Exchange Online mailbox storage limits). Note: This support article is only applicable if you sign in with a work or school account.
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